FAQs

Britt's Chimney & Masonry

  • What services does Britt's Chimney & Masonry provide?

    Our company offers a comprehensive range of chimney and masonry services. These include chimney cleaning and inspections, repairs and restorations for chimneys (such as brickwork, mortar joints, and flue liners), fireplace repairs, and masonry repair services for outdoor features like patios, kitchens, and walkways.
  • Does chimney cleaning really make a difference?

    Yes, chimney cleaning is crucial. It removes soot and creosote buildup, significantly reducing the risk of chimney fires. Regular cleaning also ensures proper draft and improves the efficiency of your wood-burning stove or fireplace. It's an essential maintenance task for maintaining a safe and efficient heating system.
  • How often should I schedule a chimney inspection and cleaning?

    We recommend having your chimney inspected at least once a year, typically before the start of the burning season. For those who use their wood-burning appliances frequently, annual cleanings are advisable, with more frequent cleanings for heavy use. During your estimate, we can provide a specific recommendation based on your equipment, usage, and current condition.
  • What types of masonry repairs do you undertake?

    Our masonry repair services cover a wide range of issues. We address cracks, worn mortar joints, deteriorated brickwork, chimney caps, and flashing problems. Additionally, we repair and restore outdoor masonry elements such as patios, walkways, fireplaces, and other stone or brick features in your home or yard.
  • Are emergency services available if I notice something wrong with my chimney?

    Yes, we offer round-the-clock emergency services. If you observe sudden structural damage, leaking, or any signs of chimney failure, please contact us immediately. We can also discuss priority scheduling options during your call to address urgent concerns promptly.
  • What should I do if I suspect a chimney leak or damage?

    It's important to act quickly if you suspect chimney issues. Common signs include water stains or rust inside the flue, deteriorating mortar joints on the exterior, spalling bricks, or a tilting chimney. We recommend contacting us promptly for an inspection and repair estimate to prevent further water infiltration or potential safety hazards.
  • What area does Britt's Chimney & Masonry serve?

    Our company is headquartered in Weymouth, MA. We provide services to residential clients throughout Massachusetts, including Middlesex County, Norfolk County, Plymouth County, and Bristol County.
  • What should I expect during my chimney inspection?

    During a chimney inspection, our technician will arrive and thoroughly assess the chimney or masonry element in question. We'll explain the condition, identify any deteriorated areas, propose repair options, and provide a detailed estimate. After addressing any potential hazards and agreeing on the scope of work, we'll proceed with scheduling.
  • Are there any preparations I need to do before your crew arrives?

    To prepare for our visit, we recommend clearing the area around the fireplace or chimney access point. Ensure that pets and children are kept away from the work zone for safety. Remove any furniture or valuable items near areas where dust or debris might fall, especially for chimney cleaning. For outdoor masonry work, please ensure clear access to the worksite and remove any obstacles.
  • What can increase the cost of chimney or masonry work?

    Several factors can influence the cost of chimney or masonry work. These include the extent of damage or deterioration (such as full relining versus minor repairs), accessibility of the work area (roof access or confined spaces), materials used (specific brick types, stone choices, or custom finishes), and urgency or emergency scheduling. During your estimate, we'll provide a detailed explanation of all cost factors relevant to your project.
  • How do you guarantee your work?

    Our team is dedicated to providing high-quality workmanship. Ask for details of any workmanship or materials warranty during your estimate.
  • How do I contact Britt's Chimney & Masonry for an estimate or questions?

    You can call us at 617-921-9375 or email us at brittschimneyandmasonry@gmail.com
  • Is Britt’s Chimney & Masonry licensed and insured?

    Yes, we are a fully insured and licensed chimney contractor.
  • Can you help with outdoor masonry features like patios and outdoor kitchens?

    Yes, we also provide masonry services like patio construction and outdoor kitchens. If you’re planning an outdoor build or renovation, we can provide design input, materials options and an estimate.